Frequently Asked Questions for aMemoryJog


You've got questions, we got answers! Below are the most frequently asked questions (FAQs) for aMemoryJog web and iPhone editions. If you don't find the answer you are looking for, feel free to contact our support team.

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Got a question not answered below?

If you can't find the answer you are looking for, you can send us an email and we will automatically turn that email into a support ticket. Once we answer your question, you will get an email.

How long can I use aMemoryJog web edition before purchasing?

You can use it for 30 days before purchasing. We do not collect any credit card information during your 30 day free-use period, it is totally commitment free. 

Can I import data from another software program?

Yes, most other password and information managers allow you to export your information into a comma-separated (CSV) format.  To import your information:

1. Export your data in CSV format using your existing password/information manager.
2. Log into the web version of aMemoryJog.
3. Click Import from the top of the page, select the CSV file, map your fields and you're done!

Is my data backed up?

If you subscribe to the Web edition of aMemoryJog, all your data is backed up daily and can be synchronized with your mobile devices.

Can I use aMemoryJog on my tablet and smart phone or other mobile devices?

Yes, the web edition works with any device that supports a web browser, so it will work well with the PC, Mac, and a tablet. The iPhone edition is optimized for the smaller screen of the iPhone. 

Do you offer discounts for the web edition?

Yes, we offer discounts for subscribing longer than a year.  If you sign up for 3 years, we provide a 5% discount and if you sign up for 5 years, we offer a 10% discount.  The web edition allows you to sync your data with your mobile and tablet devices and offers daily backups of your data.   Here are the prices for the web edition:

$9.99 for 1 year
$28.48 for 3 years (5% discount)
$44.96 for 5 years (10% discount)

How can I find out when my web edition subscription expires?

Log into the web edition of aMemoryJog and click Settings. It will display the date your subscription expires and will allow you to renew the subscription.  If you renew before your expiration, you will be credited with the unused days as well as the additional days you are purchasing. 

Can I purchase before my web edition trial ends?

Yes!  Simply log into the web edition of aMemoryJog and click Settings. It will display the date your trial expires and will allow you to purchase a subscription.  If you purchase before your trial expiration, you will be credited with the unused days as well as the additional days you are purchasing.

How secure is the information I keep in aMemoryJog?

We use 256-bit AES encryption, the same encryption level most banks use.  So rest assured, your data is safe and secure.

Do you keep my credit card information on file? 

No, when you purchase a subscription of aMemoryJog, we do not keep your credit card information on file.  In fact, we never even see it because we use PayPal for credit card processing and they handle all your purchases securely.