Privacy Policy


Flip Flop Software understands the importance of your personal information and we care about how it is used and shared. This document describes our privacy policy. By visiting our website, you are accepting the practices described in this Privacy Notice.

OUR COMMITMENT TO YOUR PRIVACY

Your privacy is important to us, we do not share your information with other companies. However, we are not responsible for the content or the privacy policies for web sites that we link to.

INFORMATION WE COLLECT

We collect information submitted by you for the purposes of purchasing our products, registering to use our support tool, signup for additional services, or to receive our blog or direct email from us.

In most cases, we only require your name, email address, a password to use our software and the language you wish to have information displayed in. If you decide to purchase, we do not store any of your credit card or bank account information, but pass it directly to the payment service for the purpose of completing the transaction.

We keep records of your purchase for the purpose of receipt and licensing information. Our web servers collect information that identify your IP address, browser information, operating system, and other non-personal information.

HOW WE USE INFORMATION

Information is used internally within our company for the purposes of supporting and promoting our products to you. When signing up for a trial of our software, we send emails that explain how to use the software and allow you to purchase, but you can unsubscribe at anytime by clicking the unsubscribe link at the bottom of the email.

We do not share your name or email address with other parties. When collecting address and payment information from you, it is only shared with other parties for the purposes of processing payments generated by you in our web store. We only retain the information necessary to track your transaction and retain payment information only for the purpose of supporting your order, such as resending lost license keys, issuing refunds, and filing tax returns.

Occasionally we may obtain special deals from other companies and notify or promote them to our current customers and blog subscribers. However, your information will never be sold; communications will be initiated by Flip Flop Software and not outside parties.

COOKIES

Cookies are used to provide additional features as well as to help us improve the web site and user experience. For example, the web edition of our software uses cookies to track when you last visited to provide additional features such as displaying new messages since your last visit, as well as the ability to keep you logged in, if desired.

We also use Google Analytics to see how our sites are being used. No personal information is provided to Google; instead usage statistics are collected to see how our sites are used and to gain insight on how we can improve them.

CONDITIONS OF USE, NOTICES, AND REVISIONS

If you choose to visit our web sites, your visit and any dispute over privacy is subject to this Notice. If you have any concern about privacy of our sites or products, please contact us with a thorough description, and we will try to resolve it. Our business changes periodically, and our Privacy Notice and the Terms and Conditions of Use may change also.

We may email notices of changes to the policies, unless you have instructed us not to, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.